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HelpGetting startedSign in to Ember

Sign in to Ember

Ember has no password. You enter your email, Ember sends you a link, and the link signs you in.

Updated October 20263 min readFor everyone
The short version

Go to app.donewithember.com/login, enter your email, and open the link in the email from Ember.

Sign in, step by step

  1. Go to the sign-in page

    Open app.donewithember.com/login, or press Log in at the top of donewithember.com.

  2. Enter your email

    Use the email you signed up with, and press Email me a sign-in link. Invited but never signed in? Use the link in your invitation email first.

  3. Open the email from Ember

    It can take a few minutes. If it is not in your inbox, look in spam or promotions.

  4. Tap the link

    If Ember shows a Continue to Ember button, press it once and you are in. That extra step stops email security scanners from using up your link before you open it.

Good to know

  • Each link works once, and only for a short time. If it has run out, ask for a new one.
  • A new link cancels the one before it, so always open the newest email.
  • Signing in is per device. The phone or computer where you open the link is the one that is signed in.
  • One sign-in covers all your organizations. Home lists where you work, and your volunteer portal lists where you volunteer.
  • Volunteering somewhere? Use the email that organization has for you. If it says there is no account, see a volunteer can't find where to sign in.
  • Your whole team signs in the same way. Every tier includes unlimited users.

Common questions

The page says my sign-in link didn't work. What now?

The link was already used, ran out, or a newer link replaced it. Go back to the sign-in page and ask for a new one, then open the newest email.

I never got the email.

Check spam and promotions, and search your mail for Ember. Make sure the address is spelled right. My sign-in link didn't arrive has the rest.

It says there is no account for my email.

That address has no Ember account yet. Try the address you signed up with. Invited? Use the link in your invitation email first. New to Ember? Create your account.

I blocked or reported other Ember emails. Will I still get sign-in links?

If you only turned off Ember's other emails, yes: that never stops sign-in links. If you blocked Ember or marked one of its emails as spam, sign-in links may not reach you. Write to hello@donewithember.org and a person will help.

Can I use a password instead?

No. Ember has no passwords. Sign in with an emailed link, or press Continue with Google.

Related

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