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HelpProgramsRecord what a program did

Record what a program did

Counts are how Ember knows what your program did. Enter them by period or by day, and your reach, goals and reports update on their own.

Updated October 20262 min readFor owners, admins, staff and coordinators

Enter your numbers

  1. Open the program in Programs

    Find the Reach card.

  2. Press Add this week's numbers

    The sheet asks for this period's count.

  3. Fill in each measure and the date

    Pick the day it happened. The date picker stops at today. Adding what it was, such as a Saturday distribution, is optional.

  4. Press Save numbers

    Reach, goal progress and Impact Reports include it straight away.

For a number goal, you can also open it and press Add progress. An amount to raise moves with income in Budget instead.

Add a reflection

  1. Press Add a reflection

    It is on the program's Reflections card, under How did this week go?

  2. Write a win and one thing you'd change

    Both are short. The reflection is filed under this week.

  3. Press Save reflection

    Wins can appear in Impact Reports under In our words.

The win is meant to be shared and can appear in Impact Reports. The thing you'd change stays with your team and never goes to funders.

Where the totals show

  • The Reach card, by week, month, quarter or fiscal year.
  • Each goal's progress.
  • Impact Reports.
  • Your public page, only for measures you switch to show on your website. It shows the last 12 months.

Common questions

The measure I want to count isn't in the list.

The count sheet lists the units this program tracks, plus any measure with a goal or with counts this month. If one is missing, an owner or admin adds it under What you track in Edit program, and it appears.

Does Ember count people automatically from volunteer shifts?

No. Counts are always entered by hand, so they match what actually happened.

Can I add a new thing to track?

Yes. An owner or admin opens Edit program and adds it under What you track. A unit that a goal or counts already use cannot be removed.

Related

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