HelpPlans and billingPay by invoice

Pay by invoice

Does your finance office pay by invoice or purchase order? Ask for one on the Subscription page, and a person at Ember emails it to you.

Updated September 20262 min readFor owners and admins
Before you start

Only an owner or admin can ask for an invoice. Invoices are for the paid plans, so there is nothing to invoice if your budget is under $50K a year.

Ask for an invoice

  1. Open Subscription settings

    On a computer, press the gear next to your organization's name at the top of the page, then choose Subscription. In a narrow window the tab is called Plan.

  2. Choose Yearly or Monthly

    Yearly invoices the whole year. Monthly invoices one month.

  3. Press Ask us to invoice you

    It is just above Continue to payment, beside Need to pay by invoice or purchase order?

  4. Fill in the form

    Where should the invoice go? is the email address for the invoice. Who should it be addressed to? and Purchase order number are optional.

  5. Press Ask for an invoice

    You see "We have your request. Your invoice is on the way by email."

What happens next

  • The page shows "We are preparing your invoice", with the amount, where it is going and any purchase order number.
  • A person at Ember prepares the invoice and emails it. The page then shows "Your invoice is on its way".
  • Nothing in Ember changes while you wait. Every app stays on.
  • You can still pay by card instead. Write to hello@donewithember.org so a person cancels the invoice.

Common questions

How much will the invoice be for?

The price of your plan when you asked. Yearly is the full year: $348, $1,188 or $3,588. Monthly is one month: $35, $119 or $359.

I made a mistake in the request. Can I change it?

The form is hidden once a request is open. Write to hello@donewithember.org with the correction.

Related

Not using Ember yet?

Ember brings your programs, volunteers, grants and donors into one place. Built only for nonprofits, and free if your budget is under $50K a year.

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