HomeHelp
Ember Help
Short, step-by-step answers for the things people ask most.
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Getting started
Your first day in Ember, in order.
Something's not working
The problems people write in about most.
Your account
Signing in, your email and your settings.
Your organization
Who can do what, and your organization's details.
Plans and billing
How your price is set and how to pay.
Programs
Programs, goals and the counts behind them.
Volunteers
Shifts, signups and hours.
Still stuck?
Inside Ember, press Feedback at the bottom right and choose Support. A person replies by email within one business day. Signed out? Write to hello@donewithember.org.
Not using Ember yet?
Ember brings your programs, volunteers, grants and donors into one place. Built only for nonprofits, and free if your budget is under $50K a year.
No credit card · Unlimited users included