New study of IRS data: about 57,000 nonprofits a year lose tax-exempt status after three years without filing. Find your state

HelpYour accountConfirm your email

Confirm your email

A new account goes straight into Ember, then confirms its email address within 48 hours. Press the button in your welcome email, then Confirm my email.

Updated October 20262 min readFor new accounts
The short version

Open the email Welcome to Ember: confirm your email and press its button, then press Confirm my email. It works on any device, even one you are not signed in on.

Confirm your email

  1. Open your welcome email

    It was sent the moment you signed up. If it is not in your inbox, look in spam or promotions and search for Ember.

  2. Press the button in the email

    A page opens that says Confirm your email.

  3. Press Confirm my email

    You see Your email is confirmed. The banner in Ember goes away.

What waits until you confirm

You can set up your organization, turn on apps and do everyday work straight away. These wait, and say Confirm your email first if you try them:

  • Inviting teammates, board members or volunteers with an email address
  • Putting your website live, publishing a report, or issuing a volunteer's letter
  • Paying by card or asking for an invoice

Emails Ember would send to other people for you, such as board packets and shift notices, are skipped until you confirm. They are not sent later.

If the 48 hours run out

Ember signs you out and takes you to the sign-in page, which says your first two days are up. Nothing is deleted. Press Email me a sign-in link and open the email. That link signs you back in and confirms your email at the same time. The button in your welcome email also works for 30 days after you sign up.

Common questions

I can't find the welcome email.

Search every folder for Ember. If it is gone, sign in again from the sign-in page. Signing in with the link Ember emails you confirms your address too.

The confirm page says the link has expired.

Sign in from the sign-in page instead. Signing in with the emailed link confirms your email.

Do I need to be signed in to confirm?

No. The button works on any device, and it does not sign you in. It only confirms the address.

Does everyone have to confirm?

Only accounts that went straight in when they signed up. If your account came from an invitation link, or you signed in with an emailed link, it is already confirmed.

Related

Not using Ember yet?

Ember brings your programs, volunteers, grants and donors into one place. Made for nonprofits like yours, and free if your budget is under $50K a year.

No card to sign up · Unlimited users included

Your privacy choices

We use cookies to improve this site and our ads. Analytics cookies show us how the site is used. Ad cookies (Google, Meta) measure our ads and help show them to people likely to find Ember useful.

We honor Global Privacy Control automatically: if your browser sends it, ad cookies stay off.

Read our privacy policy