HelpVolunteersRecord volunteer hours

Record volunteer hours

Volunteer hours reach Ember two ways: checking people in when they come to a shift, or logging hours for them. Both count as approved straight away.

Updated September 20262 min readFor owners, admins and staff

Check people in at a shift

  1. Open the shift when it starts

    Use Run shift from the Schedule.

  2. Mark each person Showed up

    They are credited with the shift's scheduled length. No-show removes those hours.

  3. Add walk-ups with Check in

    They are credited the same way. They must already be on your volunteer list or team, and a full shift needs a higher number needed first.

Log hours for someone

  1. Open Volunteers, then Timesheets

    Press Log hours.

  2. Choose the volunteer and program

    Or General if the time was not for one program.

  3. Enter the date and hours

    Between a quarter hour and 24 hours. Exact start and end times are optional, unless your organization turned on Require exact times.

  4. Press Record hours

    You see "Hours recorded and approved."

What the hours are worth

Ember values each approved hour at what you count an hour of volunteering as worth. You can set that for a program or for your whole organization. If you set nothing, Ember uses $36.14, the national value of a volunteer hour published by Independent Sector (2025 data). The value shows in Impact Reports. Volunteers never see dollar figures.

Hours waiting for approval

Hours from check-ins and Log hours are approved straight away, so Awaiting approval on the Timesheets tab is usually empty. Entries there have Approve and Send back, and sending back needs a note. Owners and admins approve. Staff can approve hours for programs they are assigned to, unless Coordinators can approve hours is off in Settings.

Common questions

Can volunteers log their own hours?

Not at the moment. Hours come from checking people in at shifts, or from staff logging them.

A coordinator can't log hours.

Logging volunteer hours is for owners, admins and staff.

Where can I download volunteer hours?

In Impact Reports. See export your data.

Related

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