Before you start
You need to be an owner or admin of the organization. Every plan includes unlimited users, so there is no cost to inviting everyone who helps.
Send an invite
Open Team settings
On a computer, press the gear next to your organization's name at the top of the page, then choose Team.
Press Add a teammate
Enter their email. First name, last name and phone are optional, but a first name helps.
Pick a role
The role decides what they can see and do. The table below explains each one.
Choose their programs
Staff, coordinators and volunteers see only the programs you pick. Owners, admins and board members see every program.
Add pay and hours, if you track staff time
For admins, staff and coordinators you can set hourly or salaried, expected hours a week and a rate. You can skip this and add it later.
Press Send invite
They get an email from your organization with a link to join.
Roles at a glance
| Role | What they can do |
|---|---|
| Owner | The person who created the organization. Full access. You cannot invite someone as an owner. |
| Admin | Everything an owner can do except archive the organization: settings, team, billing and every program. |
| Coordinator | Leads the programs you assign, including approving staff timesheets for them. |
| Staff | Works in the programs you assign. |
| Board member | Sees every program and uses Board for meetings, packets and votes. |
| Volunteer | Signs up for shifts in their volunteer portal. |
After you send it
- It waits under Pending invites, with how long ago you sent it.
- The link works for 14 days. Press Resend to send the email again with another 14 days.
- Changed your mind? Press the × beside the invite to withdraw it. The link stops working.
- To join, they open the link and sign in with the email you invited. There is no password; Ember emails them a sign-in link.
- Where they land: staff, coordinators, admins and board members go straight into your organization. Volunteers go to their volunteer portal.