Before you start
Only the owner can archive. Export anything you want to keep first: once it is archived, nobody can open it.
Archive it
Open settings
On a computer, press the + tile at the bottom of your apps in the sidebar, then choose Organization.
Scroll to Danger zone
It is at the bottom, and only the owner sees it.
Press Archive this organization
Ember explains what happens next.
Type the name, then press Archive it
You go back to Home, and the organization is gone from everyone's list.
What happens
- Everyone loses access at once, including you.
- Your public page stops loading straight away, and links to it break.
- Nothing is erased for 30 days. After 30 days its records are deleted for good, and that cannot be undone. Ember keeps a short closure record with your organization's name, EIN, dates and record counts. Files you uploaded are deleted along with the records.
- No one is emailed about it, so tell your team yourself.
- Card billing stops that day. If you pay by card, your subscription is cancelled when you archive. Nothing more is charged, and the rest of the period you paid for is not refunded. Restoring the organization does not restart billing.
Restore it
You cannot restore an archived organization yourself. Within 30 days, write to hello@donewithember.org and a person can put it back.