HelpYour organizationArchive or restore an organization

Archive or restore an organization

Archiving closes an organization for everyone at once. It stays recoverable for 30 days, then it is deleted for good.

Updated September 20262 min readFor owners
Before you start

Only the owner can archive. Export anything you want to keep first: once it is archived, nobody can open it.

Archive it

  1. Open settings

    On a computer, press the + tile at the bottom of your apps in the sidebar, then choose Organization.

  2. Scroll to Danger zone

    It is at the bottom, and only the owner sees it.

  3. Press Archive this organization

    Ember explains what happens next.

  4. Type the name, then press Archive it

    You go back to Home, and the organization is gone from everyone's list.

What happens

  • Everyone loses access at once, including you.
  • Your public page stops loading straight away, and links to it break.
  • Nothing is erased for 30 days. After 30 days it is deleted for good, and that cannot be undone.
  • No one is emailed about it, so tell your team yourself.
  • Billing does not change. If you pay by card, write to hello@donewithember.org to stop it.

Restore it

You cannot restore an archived organization yourself. Within 30 days, write to hello@donewithember.org and a person can put it back.

Common questions

Can volunteers still see their hours after we archive?

No. The organization and its hours disappear from their volunteer portal too. Download volunteer hours from Impact Reports first if anyone needs them.

Is archived organization data in Settings, under Trash?

No. Trash only holds deleted program goals, for 30 days.

Does archiving free up our web address?

Not until the organization is deleted for good after 30 days.

Related

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