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HelpVolunteersPost a shift

Post a shift

A shift is a time you need volunteers. Post it once or on repeat. Once your public page is live, volunteers can sign up the moment a shift is posted.

Updated October 20263 min readFor owners, admins, staff and coordinators
Before you start

Shifts belong to one of your programs. Only programs with Uses volunteers on, in Edit program, are offered. If none is offered, ask an owner or admin to turn it on, or to add a program for the work.

Post a shift

  1. Open Volunteers, then Schedule

    Press Post a shift.

  2. Say what you need

    What do you need? is the shift's headline. Lead with the difference it makes. A description is optional.

  3. Choose the program, date and times

    An end time earlier than the start means the shift runs past midnight.

  4. Say where, if you like

    Where is optional. It goes in the reminder email, so people know where to show up.

  5. Set how many volunteers you need

    The shift fills when that many have signed up.

  6. Choose if it repeats

    Just once, every day, every week, every 2 weeks or every month. Leave Until blank to keep going; Ember schedules 120 days ahead.

  7. Press Post shift

    Ember shows your sign-up link to share. Once your page is live, you also get a QR code to download or print on a flyer. Share your volunteer sign-up page explains it.

Change or cancel a shift

  • Open the shift and press Edit shift to change the headline, description, number needed, location or lead. For a repeating shift, choose This shift or This and later shifts. The lead is always set one shift at a time.
  • To stop a repeating shift, press End the series after this shift in Edit shift. Later shifts come off the schedule and your sign-up page, and Ember emails anyone signed up for them.
  • To cancel, press Cancel this shift in Edit shift, then Cancel the shift. It comes off the schedule and your sign-up page. Ember emails the volunteers signed up for it, but not the waitlist.
  • To move a shift to another time, use Reschedule. Ember does not message anyone about it, so let volunteers know yourself.

Use a waitlist

Every program starts with Waitlist on. An owner or admin can turn it off in Edit program, under Volunteers. When a shift is full, people on your public page can join its waitlist. Nobody moves up on their own. When a spot opens, or you raise the number needed, open the shift and press Move up. Ember emails them.

Common questions

Does Ember remind volunteers before their shift?

Yes. Ember emails everyone signed up with an email address 3 days before the shift. Anyone who signs up with less notice gets one about a day later, as long as the shift is still ahead. An owner or admin can change the timing under Shift reminders in Edit program, under Volunteers: 2 weeks, 1 week, 3 days or 1 day before, one or several.

Can Ember tell volunteers when I post a shift?

Yes, if an owner or admin turns on When posted, under New shifts in Edit program. Ember emails the program's volunteers once for each new shift or repeating series. Each volunteer can turn these emails off.

Full shifts show Full instead of offering a waitlist.

Check that Waitlist is on in Edit program, under Volunteers. Every program starts with it on, and full shifts then take names.

Where do I set a location?

In Where, when you post the shift. To change it later, open the shift and press Edit shift.

Who can post shifts?

Owners, admins, staff and coordinators.

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