HelpYour organizationYour web address and verification

Your web address and verification

Your public page lives at donewithember.org/your-address. Two optional checks let more strangers sign up through it and let search engines list it.

Updated September 20263 min readFor owners and admins
What the checks never change

Your roster, shifts, hours and exports have no limit at any point. The checks only change your public sign-up limit, whether search engines list your page, and what your page says Ember checked.

Change your web address

  1. Open Organization settings

    On a computer, press the + tile at the bottom of your apps in the sidebar. Then choose Organization.

  2. Find Your web address

    Use 3 to 40 lowercase letters and numbers, with single hyphens between them. Some words, like help, are reserved.

  3. Press Save address

    You see "Your web address is updated."

Changes are free while your site is offline. While it is live you get one change, but going back to an address you used before is free. Links that use the old address stop working, so update anywhere you shared it.

The two checks

CheckHowWhat it unlocks
None yetUp to 25 sign-ups in total through your public page. Each shift sign-up counts.
IRS recordSave your EIN, check your legal name matches the IRS record, then press Check the IRS records.Up to 100 public sign-ups. Your page notes the matched IRS record.
Your websiteAfter the IRS check, confirm the website is yours by email or with a code.No limit on public sign-ups, and search engines can list your page.

Confirm your website

  1. Open Organization settings

    On a computer, press the + tile at the bottom of your apps in the sidebar. Then choose Organization.

  2. Find Show the website is yours.

    It is under Standing, and appears once your IRS record has matched.

  3. Press Check my email address

    This works when your website is saved in Settings and you sign in with an email at that website's domain. Free email and site-builder addresses, such as gmail.com or wixsite.com, do not count.

  4. Or use a code

    Press Use a code on our website instead and put the code anywhere on a public page of your website. Paste that page's address, then press Check my website.

Common questions

The IRS check could not find our EIN.

Churches and smaller organizations often file no Form 990, so the public IRS records may not include them. That does not mean anything is wrong. It only limits public sign-ups; your own work in Ember has no limit.

The website check says the code was not on the page.

The change may still be a draft or not published yet. Publish it, open the page while signed out to be sure it shows, then check again.

What do visitors see about these checks?

Your public page lists what Ember checked, such as your website and IRS record. Each shows the month it was checked.

People say our sign-up link stopped working.

You may have reached your public sign-up limit. See volunteer signups stopped working.

Related

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